Terms of Service

Last Updated: March 10, 2026

Welcome to SUNLU (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and related services (collectively, the “Services”).

Please read these Terms carefully before using our Services. By accessing, registering, logging in, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the Services immediately.

1. Scope of Services

Our Services may include, but are not limited to:

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  User account registration and login
  
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  Product information display
  
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  Online store and purchasing services
  
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  Community discussions and user-generated content
  
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  Wiki and technical documentation systems
  
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  AI-related features and services
  
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  Technical resources, downloads, and support
  

To improve user experience and service quality, we may update, modify, or upgrade the content, features, or structure of the Services at any time. To the extent permitted by law, we reserve the right to modify, suspend, restrict, or discontinue any part of the Services without prior notice.

2. User Accounts

To access certain features, you may be required to create an account. You agree to:

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  Provide accurate, current, and complete registration information
  
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  Maintain the confidentiality of your account credentials
  
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  Accept responsibility for all activities under your account
  

If you suspect any unauthorized use of your account, you must notify us immediately. To the extent permitted by law, we are not liable for any loss resulting from your failure to safeguard your account.

3. User Conduct

When using the Services, you agree not to:

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  Violate any applicable laws or regulations
  
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  Post or transmit unlawful, infringing, false, or inappropriate content
  
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  Distribute malware, viruses, or harmful code
  
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  Interfere with or disrupt the operation of the Services or servers
  
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  Scrape, copy, or use website data without authorization
  
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  Impersonate any person or entity
  
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  Engage in any activity that may harm the Company, platform, or other users
  

We reserve the right to take appropriate action against violations, including removing content, suspending or terminating accounts, and restricting access.

4. User-Generated Content

You may post content through community features, product reviews, or other functions, including text, images, videos, files, and technical materials.

You represent and warrant that you have the legal right to share such content.

By posting content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such content for the operation, promotion, and improvement of our Services.

You are solely responsible for the content you provide. We reserve the right to remove or take action against any content deemed inappropriate or in violation of these Terms.

5. Intellectual Property

All content and materials on the website, including but not limited to trademarks, logos, software, design, code, images, documents, and technical materials, are owned by SUNLU or its licensors.

No content may be copied, modified, distributed, or used for commercial purposes without prior written permission from the Company.

6. Products and Orders

When purchasing products through our online store, you agree to provide accurate payment and shipping information.

Product pricing and availability are subject to change. Once an order is confirmed, a binding purchase agreement is formed.

We reserve the right to cancel or refuse orders under certain circumstances, including but not limited to:

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  Inventory errors
  
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  Payment issues or failures
  
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  System errors
  
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  Suspected fraudulent activity
  
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  Other reasonable grounds
  

For more information, please visit: www.store.sunlu.com

7. Disclaimer

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we make no warranties or representations regarding:

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  Uninterrupted or error-free operation
  
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  Accuracy, completeness, or timeliness of content
  

We are not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Services.

8. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on the Services that contains errors, inaccuracies, or omissions, including pricing or product descriptions.

We reserve the right to correct any errors and to update information at any time without prior notice. The presence of an update date does not indicate that all content has been modified or is current.

9. Changes to These Terms

We may update or modify these Terms from time to time to reflect legal, regulatory, or operational changes.

Updated Terms will be posted on this page and become effective upon publication. Your continued use of the Services constitutes acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: branding@sunlu.com