Privacy Policy

Last Updated: March 10, 2026

SUNLU (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the data practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

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  Account information (e.g., email address, username, avatar, third-party account details)
  
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  Order information (e.g., shipping address, phone number)
  
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  Customer support communications
  

1.2 Information Collected Automatically

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  IP address
  
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  Device information
  
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  Browsing behavior and website usage logs
  
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  Cookie data
  

2. How We Use Your Information

We use your information to:

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  Provide and maintain our Services
  
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  Process orders and arrange shipping
  
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  Manage user accounts
  
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  Provide customer support
  
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  Prevent fraud and enhance security
  
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  Perform data analysis and improve our products and Services
  
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  Send service-related notifications
  

We will not use your personal information for purposes unrelated to those described above without your consent, unless required or permitted by law.

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

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  With payment service providers
  
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  With logistics and shipping partners
  
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  With cloud service providers
  
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  When required by law or legal processes
  

All third parties are required to comply with applicable data protection laws.

4. Data Security and International Transfers

Your personal information may be transferred to and stored on servers located outside your country or region.

When transferring data across borders, we take reasonable measures to protect your information, including:

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  Data protection agreements
  
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  Appropriate technical safeguards
  

We implement reasonable technical and organizational measures to protect your data, including:

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  Encryption
  
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  Access controls
  
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  Security monitoring
  

Please note: No method of transmission over the Internet can be guaranteed to be 100% secure.

5. Your Rights

Depending on applicable laws, you may have the right to:

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  Access your personal information
  
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  Correct inaccurate information
  
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  Request deletion of your personal data
  
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  Restrict or object to data processing
  

To exercise your rights, please contact us using the details below.

6. Cookie Policy

We use cookies and similar technologies to:

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  Ensure the proper functioning of our website
  
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  Remember user preferences
  
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  Analyze website traffic and usage
  
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  Improve user experience
  

You can manage or disable cookies through your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: branding@sunlu.com

If you want, I can also:

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  Convert this into GDPR-compliant (EU) or CCPA-compliant (US) enhanced version
  
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  Or tailor it specifically for Shopify / independent e-commerce sites (with stricter clauses)